HR Process and Systems Advisor

Talent, Support, Success.

FBD is Ireland’s largest homegrown insurer, supporting consumers, farmers, and businesses nationwide for over 50 years. With a local network of 34 branches and a commitment to genuine customer service, we are uniquely positioned to meet our customers’ needs.

As an Irish-owned company, we take pride in fostering an inclusive environment, evidenced by our Gold Accreditation from Investors in Diversity (IiD) through the Irish Centre for Diversity. Our culture values work-life balance and creates a friendly atmosphere where our people can thrive, feel valued and contribute to achieving FBD’s strategic goals.

About the Role

Job Responsibilities

Process Improvement & Stakeholder Engagement

• Communicate proactively with employees and internal stakeholders to ensure timely and accurate resolution of queries and transactions.
• Identify opportunities to streamline workflows and recommend enhancements to HR processes and systems.
• Participate in HR projects, process mapping, policy updates, and system testing to contribute to operational improvements.

Job Responsibilities

Reporting & Data Governance 

• Develop and maintain regular HR reports and dashboards, providing data-driven insights to HR and business leaders.
• Ensure data quality, integrity, and compliance across all HR systems and processes.
• Maintain and update assigned process documentation to reflect current practices and ensure consistency.
• Manage assigned stakeholder lifecycle activity portfolio in line with legal and internal standards.

Technology & Systems

• Provide support to stakeholders on HRIS technological challenges, process training and or system upgrades.

Support with ad-hoc HR activities and special projects as needed.

Education

• Minimum third level primary degree in HR, however preference will be given to those with a Masters in Human Resources.

Experiences

• Minimum of 24 months experience in a HR process mapping, assessment and employee data management.
• Must have experience building Data Analytics tools in Microsoft Excel. 
• Confident team player, capable of working independently and taking initiative.

Competencies

• Strong interpersonal skills, with the ability to develop professional relationships and engage with a wide range of stakeholders.
• Discreet, approachable and people-oriented, dedicated to providing the highest standard of service.
• Proactive, highly organised and detail-oriented, with the ability to manage competing priorities and work under pressure.
• Self-motivated with a proven ability to work under pressure and deliver to tight deadline.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Comfortable using evolving technology and HR systems.
• Outstanding communication and interpersonal skills.
• Demonstrates a genuine interest in developing a career in Human Resources.

MCC

This role sits within Pay Band A of FBD’s General Function Pay band.

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Our Benefits Include:

• Competitive performance-related bonus
• Employer pension contributions
• Private health insurance allowance
• Paid maternity and paternity leave
• Discounts on insurance: 50% off private car and home insurance, 30% off travel insurance
• Professional Development Opportunities
• Wellness wallet and wellbeing initiatives
• Monthly lunch allowance*
• Hybrid working model: 3 days from home, 2 days in the office*

*Location dependant