Commercial Product Specialist

Job Overview

The successful candidate will support Management with internal and external portfolio controls, monitoring and development of the commercial lines of business. They will work with all aspects of the business such as Operations, IT, Governance, Sales and Claims to deliver objectives that align to our company strategy. They will be responsible for supporting the preparation and analysis on performance data to support the development and enhancement of key business initiatives.

The successful candidate will contribute to a positive team environment and represent the Commercial Product team to a high level with internal and external stakeholders. Strong attention to detail, quality of work output, cross functional collaboration and ability to meet deadlines are all key attributes required for the role.

Job Responsibilities

• Provide support to the Commercial team through ad hoc projects and reporting requests
• Provide cross portfolio support when required
• Implement and strengthening processes and controls while contributing to the delivery of the Commercial Underwriting strategy
• Complete quality audit reviews in line with the quality audit plan and provide feedback to stakeholders on a quarterly basis
• Identify exposures and risk improvement measures through the Quality Assurance reviews and develop controls to minimise same
• Support the development of training material within underwriting and the broader business when required
• Contribute to committee and underwriting forum packs, summarise and progress key actions, product reviews and market positioning to plan 
• Support commercial underwriting projects and initiatives including the operations team to support joint business outcomes

Job Responsibilities

Education

Achieved a professional insurance qualification qualified to a minimum level of Certified Insurance Practitioner (CIP) or commitment to achieving within a set timeframe

Experiences

• Commercial underwriting experience is desirable
• Experience in reporting tools such as SQL and Tableau are desirable.
• Experience in quality or auditing process is desirable
• Stakeholder Management is desirable

Competencies

• Quality focused to provide excellent output and meet deadlines as required
• Proficiency in Microsoft Excel and other Microsoft tools such as Sharepoint
• Self-motivated with the ability to work on own initiative and an active desire to develop knowledge and experience
• Detail orientated with ability to lead with initiative when required
• Excellent organisation, time management, analytical and presentation skills
• Excellent relationship skills and capable of working proactively with the commercial underwriting operations teams and cross functionally
• Ambitious and energetic in their approach to their work and possess a positive outlook.

MCC

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This role sits within Pay Band B of FBD’s Commercial's Pay band

FBD is an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances.