Central Operations Administrator

Job Overview

Document Management Services

• Responsible for the incoming/outgoing and distributing of all post
• Processing invoices for internal/external vendors
• Processing of bulk scanning & scanning from Sales Offices & Head Office Business Units
• Monitoring multiple mailboxes and finalising various queries
• Monitoring the TIA Credit List daily and liaise with all internal departments
• Assisting with monthly/quarterly duties
• Assisting with queries from internal and external customers
• Ad hoc duties as required

Job Responsibilities

General

• Liaising with various areas of the business
• Ensuring internal controls are applied appropriately
• Supporting internal and external customers to agreed service levels
• Adhere to all CBI legalisation and the Consumer Protection code regulations

Job Responsibilities

Education

Leaving Certificate or equivalent qualification.

Experiences

1-3 years’ experience in a busy office environment or similar role is essential.

Competencies

• Ability to provide excellent service to all customers and meet deadlines, as required
• Strong team player with the ability to work on your own initiative
• Excellent interpersonal skills in building working relationships with a wide range of internal and external stakeholders
• Previous administration experience is desirable, but not essential
• Excellent punctuality and ability to work accurately under pressure
• Strong organizational and administrative skills with a disciplined approach to tasks/duties
• Computer skills mandatory with proficiency in Excel and Microsoft Office Suite

MCC

• Communicating Effectiveness
• Cultivating Relationships
• Quality control and attention to detail
• Insurance Principles and
• Team player

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This role sits within Pay Band A of FBD’s General Function's Pay band

FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds.

We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career.